1. Who you are contracting with
- Bee Star Labels is a service of LUXIA, the digital printing division of Harjeet Press Limited, Saharanpur.
- Placing an order on this platform creates a contract with Harjeet Press Limited on these terms.
BEE STAR LABELSby LuxiaTerms & Conditions
Clear order terms before your label goes to print.
These terms apply to every BEE energy label order placed with Bee Star Labels, a service of Harjeet Press Limited. They are written for a print job - please read clauses 2, 3 and 8 before you approve a proof.
2. Artwork and data accuracy
- All product data - star rating, energy consumption, model number, BEE registration number, manufacturing year and every other value - is supplied by you.
- We print exactly what you approve. We do not verify your data against BEE records and are not responsible for incorrect, outdated or unapproved values.
- If you upload ready artwork, you confirm it is print-ready, correctly sized and cleared for use.
- You confirm you hold the rights to all brand names, logos and artwork you send us.
3. Proof approval
- A digital proof is shared before production for orders that require one.
- Production starts only after you approve the proof. Approval is final and binding on content, spelling and data.
- Errors found after proof approval are reprinted as a fresh chargeable order.
4. Colour and material tolerance
- Screen colour is not print colour. Monitors are not calibrated to our press, so on-screen previews are indicative.
- A reasonable commercial variation in shade between print runs, and across substrates, is normal and is not a defect.
- Substrate, finish and adhesive behaviour vary by material. Where the choice is left to us, we select what suits the application.
5. Quantity tolerance
- Trade practice allows a variation of up to 5% over or under the ordered quantity on a print run.
- You are billed for the quantity actually supplied within that tolerance.
6. Pricing, GST and payment
- Prices shown online are per label for the selected quantity range and are exclusive of GST unless stated otherwise.
- GST is charged at the applicable rate. Enter a correct GSTIN at checkout to claim input tax credit; we cannot re-issue an invoice against a GSTIN supplied after dispatch.
- Bulk orders outside the online rate card are priced by manual quote, valid for the period stated on that quote.
- Orders move into production only after the payment terms confirmed for that order are met.
7. Delivery
- Lead times quoted are working-day estimates from proof approval, not guaranteed dates.
- Delivery is pan-India to the address you provide. Delays caused by the courier, force majeure or an incorrect address are outside our control.
- Risk passes to you on delivery to your stated address or to your nominated transporter.
8. Cancellation
- An order may be cancelled free of charge until proof approval or the start of production, whichever is earlier.
- Once material has been consumed or printing has begun, the order cannot be cancelled and is payable in full.
- Custom-size, custom-substrate and manual bulk quote orders are non-cancellable once confirmed.
9. Claims and shortages
- Inspect the consignment on arrival. Any claim for damage, shortage or print defect must reach us within 7 days of delivery, with photographs and the batch details.
- Where a claim is accepted, our liability is limited to reprinting the affected labels or refunding their value, at our option.
- We are not liable for indirect or consequential loss, including production downtime, recall cost or loss of profit.
10. Regulatory responsibility
- Compliance with the Bureau of Energy Efficiency scheme, including registration, permitted values and correct label usage, remains your responsibility as the manufacturer or importer.
- We print to the official BEE template for the category you select. We do not act as your regulatory consultant.
11. Confidentiality
- Your artwork, product data and order details are used only to produce your order.
- We do not print your labels for any other party and do not share your files outside our production team.
12. Governing law and jurisdiction
- These terms are governed by the laws of India.
- All disputes are subject to Saharanpur jurisdiction only.